Choosing between Freshsales and Monday Sales CRM is a common decision for crm buyers in 2026. Both Freshsales and Monday Sales CRM are established players, founded in 2010 and 2012 respectively. Freshsales serves 60K+ orgs users while Monday Sales CRM has 225K+ orgs users globally. Freshsales differentiates with built-in phone and ai lead scoring, while Monday Sales CRM leads with custom pipelines and email sync. In this head-to-head comparison, Monday Sales CRM earns a higher hiltonsoftware.co score of 90/100 — but the right choice depends on your specific needs, budget, and team size.
AI Verdict
After comparing Freshsales and Monday Sales CRM across features, pricing, and user satisfaction, Monday Sales CRM takes the lead with a score of 90/100 versus Freshsales's 88/100. Monday Sales CRM's key advantages include "highly customizable" and "familiar monday.com interface". That said, Freshsales has its own strengths — particularly "built-in calling and email" — making it a viable alternative for specific use cases.
On pricing, there's a clear difference: Freshsales offers a free plan, making it more accessible for individuals and small teams exploring crm solutions. Monday Sales CRM starts at $12/user/mo with no free tier, but often justifies the cost with custom pipelines and email sync.
Bottom line: Choose Freshsales if you need sales teams wanting crm with built-in communication tools. Go with Monday Sales CRM if your priority is monday.com users wanting crm within their existing workspace. Both are strong crm tools — we recommend trying the free plan of each before committing.
CHOOSE FRESHSALES IF:
Sales teams wanting CRM with built-in communication tools.
CHOOSE MONDAY SALES CRM IF:
Monday.com users wanting CRM within their existing workspace.
Frequently Asked Questions
Is Freshsales better than Monday Sales CRM in 2026?
Monday Sales CRM scores 90/100 on hiltonsoftware.co compared to Freshsales's 88/100. Freshsales stands out for "built-in calling and email" and is best for Sales teams wanting CRM with built-in communication tools. Monday Sales CRM is known for "highly customizable" and suits Monday.com users wanting CRM within their existing workspace. Your specific workflow and team size should guide the decision.
What is the pricing difference between Freshsales and Monday Sales CRM?
Freshsales offers a free plan while Monday Sales CRM starts at $12/user/mo, making Freshsales the more budget-friendly option. When comparing value, consider that Freshsales (founded 2010, 60K+ orgs users) includes features like Built-in phone, AI lead scoring, Visual deal pipeline. Monday Sales CRM (founded 2012, 225K+ orgs users) offers Custom pipelines, Email sync, Activity tracking. The right choice depends on which features matter most to your team.
What are the main differences between Freshsales and Monday Sales CRM?
The key differences come down to focus and approach. Freshsales excels at Built-in phone, AI lead scoring, Visual deal pipeline, while Monday Sales CRM focuses on Custom pipelines, Email sync, Activity tracking. Freshsales's main advantage is "built-in calling and email", though some users note "advanced features require higher plan". Monday Sales CRM's strength is "highly customizable", but "extra cost on top of monday" can be a drawback. Both serve the CRM market but target different user profiles.
Can I switch from Freshsales to Monday Sales CRM?
Switching between Freshsales and Monday Sales CRM is possible since both operate in the CRM space. Before migrating, export your data from Freshsales and check Monday Sales CRM's import capabilities. Key features to verify compatibility: Built-in phone, AI lead scoring, Visual deal pipeline (Freshsales) vs Custom pipelines, Email sync, Activity tracking (Monday Sales CRM). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Freshsales or Monday Sales CRM?
For small teams, Freshsales has an advantage with its free plan, letting you get started without financial commitment. Freshsales is best for Sales teams wanting CRM with built-in communication tools. Monday Sales CRM (starting at $12/user/mo) may be worth the investment if your team specifically needs Custom pipelines, Email sync, Activity tracking.