Freshsales vs Salesforce: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Freshsales
Salesforce
Starting Price
$15/user/mo
$25/user/mo
Free Plan
Yes
No
Users
60K+ orgs
150K+ orgs
Founded
2010
1999
Rating
4.4/5
4.4/5
Best For
Sales teams wanting CRM with built-in communicatio...
Enterprises needing comprehensive CRM and business...
Feature-by-Feature Comparison
FreshsalesSalesforce
90Ease of Use87
92Features92
92Value for Money86
83Customer Support83
85Integrations85
86Mobile App86
AI Verdict
Freshsales leads with a ToolScout Score of 88 vs 88 for Salesforce. Freshsales is best suited for Sales teams wanting CRM with built-in communication tools, while Salesforce excels for Enterprises needing comprehensive CRM and business automation. Both are strong options in the CRM space.
CHOOSE FRESHSALES IF:
Sales teams wanting CRM with built-in communication tools.
CHOOSE SALESFORCE IF:
Enterprises needing comprehensive CRM and business automation.
Frequently Asked Questions
Is Freshsales better than Salesforce?
Freshsales scores 88/100 on ToolScout compared to Salesforce's 88/100. However, the best choice depends on your specific needs. Freshsales is best for Sales teams wanting CRM with built-in communication tools. Salesforce is best for Enterprises needing comprehensive CRM and business automation.
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Does Salesforce have a free plan?
No, Salesforce does not offer a free plan. Plans start from $25/user/mo.
Can I migrate from Freshsales to Salesforce?
Migration between Freshsales and Salesforce depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.