Choosing between Bitrix24 and Monday Sales CRM is a common decision for crm buyers in 2026. Both Bitrix24 and Monday Sales CRM are established players, founded in 2012 and 2012 respectively. Bitrix24 serves 12M+ users while Monday Sales CRM has 225K+ orgs users globally. Bitrix24 differentiates with crm and project management, while Monday Sales CRM leads with custom pipelines and email sync. In this head-to-head comparison, Monday Sales CRM earns a higher hiltonsoftware.co score of 90/100 — but the right choice depends on your specific needs, budget, and team size.
AI Verdict
After comparing Bitrix24 and Monday Sales CRM across features, pricing, and user satisfaction, Monday Sales CRM takes the lead with a score of 90/100 versus Bitrix24's 82/100. Monday Sales CRM's key advantages include "highly customizable" and "familiar monday.com interface". That said, Bitrix24 has its own strengths — particularly "incredibly feature-rich free plan" — making it a viable alternative for specific use cases.
On pricing, there's a clear difference: Bitrix24 offers a free plan, making it more accessible for individuals and small teams exploring crm solutions. Monday Sales CRM starts at $12/user/mo with no free tier, but often justifies the cost with custom pipelines and email sync.
Bottom line: Choose Bitrix24 if you need smbs wanting a free all-in-one crm and business management platform. Go with Monday Sales CRM if your priority is monday.com users wanting crm within their existing workspace. Both are strong crm tools — we recommend trying the free plan of each before committing.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE MONDAY SALES CRM IF:
Monday.com users wanting CRM within their existing workspace.
Frequently Asked Questions
Is Bitrix24 better than Monday Sales CRM in 2026?
Monday Sales CRM scores 90/100 on hiltonsoftware.co compared to Bitrix24's 82/100. Bitrix24 stands out for "incredibly feature-rich free plan" and is best for SMBs wanting a free all-in-one CRM and business management platform. Monday Sales CRM is known for "highly customizable" and suits Monday.com users wanting CRM within their existing workspace. Your specific workflow and team size should guide the decision.
What is the pricing difference between Bitrix24 and Monday Sales CRM?
Bitrix24 offers a free plan while Monday Sales CRM starts at $12/user/mo, making Bitrix24 the more budget-friendly option. When comparing value, consider that Bitrix24 (founded 2012, 12M+ users) includes features like CRM, Project management, Website builder. Monday Sales CRM (founded 2012, 225K+ orgs users) offers Custom pipelines, Email sync, Activity tracking. The right choice depends on which features matter most to your team.
What are the main differences between Bitrix24 and Monday Sales CRM?
The key differences come down to focus and approach. Bitrix24 excels at CRM, Project management, Website builder, while Monday Sales CRM focuses on Custom pipelines, Email sync, Activity tracking. Bitrix24's main advantage is "incredibly feature-rich free plan", though some users note "interface is overwhelming". Monday Sales CRM's strength is "highly customizable", but "extra cost on top of monday" can be a drawback. Both serve the CRM market but target different user profiles.
Can I switch from Bitrix24 to Monday Sales CRM?
Switching between Bitrix24 and Monday Sales CRM is possible since both operate in the CRM space. Before migrating, export your data from Bitrix24 and check Monday Sales CRM's import capabilities. Key features to verify compatibility: CRM, Project management, Website builder (Bitrix24) vs Custom pipelines, Email sync, Activity tracking (Monday Sales CRM). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Bitrix24 or Monday Sales CRM?
For small teams, Bitrix24 has an advantage with its free plan, letting you get started without financial commitment. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Monday Sales CRM (starting at $12/user/mo) may be worth the investment if your team specifically needs Custom pipelines, Email sync, Activity tracking.