Bitrix24 vs Pipedrive: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Bitrix24
Pipedrive
Starting Price
$49/mo (5 users)
$14/user/mo
Free Plan
Yes
No
Users
12M+
100K+ orgs
Founded
2012
2010
Rating
4.1/5
4.5/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Sales teams wanting a simple, visual deal tracking...
Feature-by-Feature Comparison
Bitrix24Pipedrive
84Ease of Use89
86Features94
86Value for Money88
77Customer Support85
79Integrations87
80Mobile App88
AI Verdict
Pipedrive leads with a ToolScout Score of 90 vs 82 for Bitrix24. Pipedrive is best suited for Sales teams wanting a simple, visual deal tracking CRM, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE PIPEDRIVE IF:
Sales teams wanting a simple, visual deal tracking CRM.
Frequently Asked Questions
Is Bitrix24 better than Pipedrive?
Pipedrive scores 90/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Pipedrive is best for Sales teams wanting a simple, visual deal tracking CRM.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Pipedrive have a free plan?
No, Pipedrive does not offer a free plan. Plans start from $14/user/mo.
Can I migrate from Bitrix24 to Pipedrive?
Migration between Bitrix24 and Pipedrive depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.