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Hiver

FREE PLANPOPULAR

Gmail-based help desk that turns Gmail into a shared inbox for customer support.

★★★★★4.5
10K+ orgs usersFounded 2011
86
ToolScout Score
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Score Breakdown

Ease of Use
92
Features
94
Value for Money
94
Customer Support
82
Integrations
87

Pros & Cons

✓Works inside Gmail natively
✓No context switching needed
✗Gmail only
✗Limited beyond email support

Key Features

✓Shared Gmail inbox
✓Email assignment
✓Collision alerts
✓SLA tracking

Best For

Gmail-first teams wanting shared inbox help desk without leaving Gmail.

Pricing

Free
For individuals
$0
Pro
For small teams
$19/user/mo
Business
For companies
Custom
Enterprise
Advanced controls
Custom

Quick Info

CompanyHiver Inc.
HQSan Jose, CA
Founded2011
Users10K+ orgs
CategoryCustomer Support

Quick Links

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