Copper CRM vs Insightly: Complete Comparison (2026)

Updated: March 12, 20268 min read

Choosing between Copper CRM and Insightly is a common decision for crm buyers in 2026. Both Copper CRM and Insightly are established players, founded in 2013 and 2009 respectively. Copper CRM serves 30K+ orgs users while Insightly has 25K+ orgs users globally. Copper CRM differentiates with gmail integration and auto data capture, while Insightly leads with contact management and project delivery. In this head-to-head comparison, Copper CRM earns a higher hiltonsoftware.co score of 90/100 — but the right choice depends on your specific needs, budget, and team size.

🔶
Copper CRM
CRM
90
hiltonsoftware.co Score
RECOMMENDED
VS
🔍
Insightly
CRM
84
hiltonsoftware.co Score

Quick Comparison

Copper CRM
Insightly
Starting Price
$9/user/mo
$29/user/mo
Free Plan
No
Yes
Users
30K+ orgs
25K+ orgs
Founded
2013
2009
Rating
4.5/5
4.2/5
Best For
Google Workspace users wanting a CRM inside Gmail.
Service businesses managing both sales and project...

Feature-by-Feature Comparison

Copper CRMInsightly
94Ease of Use82
94Features83
83Value for Money84
87Customer Support84
90Integrations81
91Scalability82
92Learning Curve83

Pros & Cons at a Glance

Copper CRM
+Lives inside Gmail
+Minimal data entry required
-Google Workspace only
-Limited outside Google ecosystem
Insightly
+CRM plus project management
+Good for service businesses
-Dated interface
-Reports need improvement
AI Verdict

After comparing Copper CRM and Insightly across features, pricing, and user satisfaction, Copper CRM takes the lead with a score of 90/100 versus Insightly's 84/100. Copper CRM's key advantages include "lives inside gmail" and "minimal data entry required". That said, Insightly has its own strengths — particularly "crm plus project management" — making it a viable alternative for specific use cases.

On pricing, there's a clear difference: Insightly offers a free plan, making it more accessible for individuals and small teams exploring crm solutions. Copper CRM starts at $9/user/mo with no free tier, but often justifies the cost with gmail integration and auto data capture.

Bottom line: Choose Copper CRM if you need google workspace users wanting a crm inside gmail. Go with Insightly if your priority is service businesses managing both sales and project delivery. Both are strong crm tools — we recommend trying the free plan of each before committing.

CHOOSE COPPER CRM IF:

Google Workspace users wanting a CRM inside Gmail.

CHOOSE INSIGHTLY IF:

Service businesses managing both sales and project delivery.

Frequently Asked Questions

Is Copper CRM better than Insightly in 2026?
Copper CRM scores 90/100 on hiltonsoftware.co compared to Insightly's 84/100. Copper CRM stands out for "lives inside gmail" and is best for Google Workspace users wanting a CRM inside Gmail. Insightly is known for "crm plus project management" and suits Service businesses managing both sales and project delivery. Your specific workflow and team size should guide the decision.
What is the pricing difference between Copper CRM and Insightly?
Insightly offers a free plan while Copper CRM starts at $9/user/mo, giving Insightly a lower barrier to entry. When comparing value, consider that Copper CRM (founded 2013, 30K+ orgs users) includes features like Gmail integration, Auto data capture, Pipeline management. Insightly (founded 2009, 25K+ orgs users) offers Contact management, Project delivery, Workflow automation. The right choice depends on which features matter most to your team.
What are the main differences between Copper CRM and Insightly?
The key differences come down to focus and approach. Copper CRM excels at Gmail integration, Auto data capture, Pipeline management, while Insightly focuses on Contact management, Project delivery, Workflow automation. Copper CRM's main advantage is "lives inside gmail", though some users note "google workspace only". Insightly's strength is "crm plus project management", but "dated interface" can be a drawback. Both serve the CRM market but target different user profiles.
Can I switch from Copper CRM to Insightly?
Switching between Copper CRM and Insightly is possible since both operate in the CRM space. Before migrating, export your data from Copper CRM and check Insightly's import capabilities. Key features to verify compatibility: Gmail integration, Auto data capture, Pipeline management (Copper CRM) vs Contact management, Project delivery, Workflow automation (Insightly). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Copper CRM or Insightly?
Insightly's free plan makes it more accessible for small teams on a budget. It's best for Service businesses managing both sales and project delivery. Copper CRM ($9/user/mo) is worth considering if you need Gmail integration, Auto data capture, Pipeline management and have the budget.

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