Agile CRM vs Bitrix24: Complete Comparison (2026)
Choosing between Agile CRM and Bitrix24 is a common decision for crm buyers in 2026. Both Agile CRM and Bitrix24 are established players, founded in 2013 and 2012 respectively. Agile CRM serves 15K+ orgs users while Bitrix24 has 12M+ users globally. Agile CRM differentiates with contact management and marketing automation, while Bitrix24 leads with crm and project management. In this head-to-head comparison, Agile CRM earns a higher hiltonsoftware.co score of 82/100 — but the right choice depends on your specific needs, budget, and team size.
Quick Comparison
Feature-by-Feature Comparison
Pros & Cons at a Glance
After comparing Agile CRM and Bitrix24 across features, pricing, and user satisfaction, Agile CRM takes the lead with a score of 82/100 versus Bitrix24's 82/100. Agile CRM's key advantages include "very affordable all-in-one platform" and "good free plan for up to 10 users". That said, Bitrix24 has its own strengths — particularly "incredibly feature-rich free plan" — making it a viable alternative for specific use cases.
Both Agile CRM and Bitrix24 offer free plans, lowering the barrier to entry. Agile CRM's paid plans start at $8.99/user/mo while Bitrix24 begins at $49/mo (5 users). Evaluate which paid features — Web analytics, Helpdesk (Agile CRM) vs Website builder, Contact center (Bitrix24) — justify upgrading for your team.
Bottom line: Choose Agile CRM if you need budget-conscious smbs wanting crm, marketing, and support in one tool. Go with Bitrix24 if your priority is smbs wanting a free all-in-one crm and business management platform. Both are strong crm tools — we recommend trying the free plan of each before committing.
Budget-conscious SMBs wanting CRM, marketing, and support in one tool.
SMBs wanting a free all-in-one CRM and business management platform.