Close CRM vs Freshsales: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Close CRM
Freshsales
Starting Price
$29/user/mo
$15/user/mo
Free Plan
No
Yes
Users
10K+ orgs
60K+ orgs
Founded
2013
2010
Rating
4.7/5
4.4/5
Best For
Inside sales teams making high-volume calls and em...
Sales teams wanting CRM with built-in communicatio...
Feature-by-Feature Comparison
Close CRMFreshsales
93Ease of Use90
98Features92
92Value for Money92
89Customer Support83
91Integrations85
92Mobile App86
AI Verdict
Close CRM leads with a ToolScout Score of 94 vs 88 for Freshsales. Close CRM is best suited for Inside sales teams making high-volume calls and emails, while Freshsales excels for Sales teams wanting CRM with built-in communication tools. Both are strong options in the CRM space.
CHOOSE CLOSE CRM IF:
Inside sales teams making high-volume calls and emails.
CHOOSE FRESHSALES IF:
Sales teams wanting CRM with built-in communication tools.
Frequently Asked Questions
Is Close CRM better than Freshsales?
Close CRM scores 94/100 on ToolScout compared to Freshsales's 88/100. However, the best choice depends on your specific needs. Close CRM is best for Inside sales teams making high-volume calls and emails. Freshsales is best for Sales teams wanting CRM with built-in communication tools.
Does Close CRM have a free plan?
No, Close CRM does not offer a free plan. Plans start from $29/user/mo.
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Can I migrate from Close CRM to Freshsales?
Migration between Close CRM and Freshsales depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.