Agile CRM vs Insightly: Complete Comparison (2026)

Updated: March 12, 20268 min read

Choosing between Agile CRM and Insightly is a common decision for crm buyers in 2026. Both Agile CRM and Insightly are established players, founded in 2013 and 2009 respectively. Agile CRM serves 15K+ orgs users while Insightly has 25K+ orgs users globally. Agile CRM differentiates with contact management and marketing automation, while Insightly leads with contact management and project delivery. In this head-to-head comparison, Insightly earns a higher hiltonsoftware.co score of 84/100 — but the right choice depends on your specific needs, budget, and team size.

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Agile CRM
CRM
82
hiltonsoftware.co Score
VS
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Insightly
CRM
84
hiltonsoftware.co Score
RECOMMENDED

Quick Comparison

Agile CRM
Insightly
Starting Price
$8.99/user/mo
$29/user/mo
Free Plan
Yes
Yes
Users
15K+ orgs
25K+ orgs
Founded
2013
2009
Rating
4.1/5
4.2/5
Best For
Budget-conscious SMBs wanting CRM, marketing, and ...
Service businesses managing both sales and project...

Feature-by-Feature Comparison

Agile CRMInsightly
84Ease of Use82
84Features83
84Value for Money84
77Customer Support84
84Integrations81
77Scalability82
80Learning Curve83

Pros & Cons at a Glance

Agile CRM
+Very affordable all-in-one platform
+Good free plan for up to 10 users
-Interface feels dated
-Customer support can be slow
Insightly
+CRM plus project management
+Good for service businesses
-Dated interface
-Reports need improvement
AI Verdict

After comparing Agile CRM and Insightly across features, pricing, and user satisfaction, Insightly takes the lead with a score of 84/100 versus Agile CRM's 82/100. Insightly's key advantages include "crm plus project management" and "good for service businesses". That said, Agile CRM has its own strengths — particularly "very affordable all-in-one platform" — making it a viable alternative for specific use cases.

Both Agile CRM and Insightly offer free plans, lowering the barrier to entry. Agile CRM's paid plans start at $8.99/user/mo while Insightly begins at $29/user/mo. Evaluate which paid features — Web analytics, Helpdesk (Agile CRM) vs Workflow automation, Reporting (Insightly) — justify upgrading for your team.

Bottom line: Choose Agile CRM if you need budget-conscious smbs wanting crm, marketing, and support in one tool. Go with Insightly if your priority is service businesses managing both sales and project delivery. Both are strong crm tools — we recommend trying the free plan of each before committing.

CHOOSE AGILE CRM IF:

Budget-conscious SMBs wanting CRM, marketing, and support in one tool.

CHOOSE INSIGHTLY IF:

Service businesses managing both sales and project delivery.

Frequently Asked Questions

Is Agile CRM better than Insightly in 2026?
Insightly scores 84/100 on hiltonsoftware.co compared to Agile CRM's 82/100. Agile CRM stands out for "very affordable all-in-one platform" and is best for Budget-conscious SMBs wanting CRM, marketing, and support in one tool. Insightly is known for "crm plus project management" and suits Service businesses managing both sales and project delivery. Your specific workflow and team size should guide the decision.
What is the pricing difference between Agile CRM and Insightly?
Both offer free plans. Agile CRM starts at $8.99/user/mo and Insightly at $29/user/mo. When comparing value, consider that Agile CRM (founded 2013, 15K+ orgs users) includes features like Contact management, Marketing automation, Web analytics. Insightly (founded 2009, 25K+ orgs users) offers Contact management, Project delivery, Workflow automation. The right choice depends on which features matter most to your team.
What are the main differences between Agile CRM and Insightly?
The key differences come down to focus and approach. Agile CRM excels at Contact management, Marketing automation, Web analytics, while Insightly focuses on Contact management, Project delivery, Workflow automation. Agile CRM's main advantage is "very affordable all-in-one platform", though some users note "interface feels dated". Insightly's strength is "crm plus project management", but "dated interface" can be a drawback. Both serve the CRM market but target different user profiles.
Can I switch from Agile CRM to Insightly?
Switching between Agile CRM and Insightly is possible since both operate in the CRM space. Before migrating, export your data from Agile CRM and check Insightly's import capabilities. Key features to verify compatibility: Contact management, Marketing automation, Web analytics (Agile CRM) vs Contact management, Project delivery, Workflow automation (Insightly). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Agile CRM or Insightly?
Both tools offer free plans, so evaluate based on features. Agile CRM is ideal for Budget-conscious SMBs wanting CRM, marketing, and support in one tool, while Insightly fits Service businesses managing both sales and project delivery. Try both during their trial periods to see which fits your team's workflow.

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