Insightly vs SugarCRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Insightly
SugarCRM
Starting Price
$29/user/mo
$19/user/mo
Free Plan
Yes
No
Users
25K+ orgs
4.5K+ orgs
Founded
2009
2004
Rating
4.2/5
4.2/5
Best For
Service businesses managing both sales and project...
Mid-market enterprises wanting a highly customizab...
Feature-by-Feature Comparison
InsightlySugarCRM
86Ease of Use83
88Features88
88Value for Money82
79Customer Support79
81Integrations81
82Mobile App82
AI Verdict
Insightly leads with a SoftScout Score of 84 vs 84 for SugarCRM. Insightly is best suited for Service businesses managing both sales and project delivery, while SugarCRM excels for Mid-market enterprises wanting a highly customizable CRM platform. Both are strong options in the CRM space.
CHOOSE INSIGHTLY IF:
Service businesses managing both sales and project delivery.
CHOOSE SUGARCRM IF:
Mid-market enterprises wanting a highly customizable CRM platform.
Frequently Asked Questions
Is Insightly better than SugarCRM?
Insightly scores 84/100 on SoftScout compared to SugarCRM's 84/100. However, the best choice depends on your specific needs. Insightly is best for Service businesses managing both sales and project delivery. SugarCRM is best for Mid-market enterprises wanting a highly customizable CRM platform.
Does Insightly have a free plan?
Yes, Insightly offers a free plan. Paid plans start from $29/user/mo.
Does SugarCRM have a free plan?
No, SugarCRM does not offer a free plan. Plans start from $19/user/mo.
Can I migrate from Insightly to SugarCRM?
Migration between Insightly and SugarCRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.