Hiver vs Re:amaze: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Hiver
Re:amaze
Starting Price
$19/user/mo
$29/agent/mo
Free Plan
Yes
No
Users
10K+ orgs
3K+ orgs
Founded
2011
2014
Rating
4.5/5
4.5/5
Best For
Gmail-first teams wanting shared inbox help desk w...
E-commerce businesses wanting integrated customer ...
Feature-by-Feature Comparison
HiverRe:amaze
92Ease of Use89
94Features94
94Value for Money88
85Customer Support85
87Integrations87
88Mobile App88
AI Verdict
Hiver leads with a ToolScout Score of 90 vs 90 for Re:amaze. Hiver is best suited for Gmail-first teams wanting shared inbox help desk without leaving Gmail, while Re:amaze excels for E-commerce businesses wanting integrated customer support with live chat and FAQ. Both are strong options in the Customer Support space.
CHOOSE HIVER IF:
Gmail-first teams wanting shared inbox help desk without leaving Gmail.
CHOOSE RE:AMAZE IF:
E-commerce businesses wanting integrated customer support with live chat and FAQ.
Frequently Asked Questions
Is Hiver better than Re:amaze?
Hiver scores 90/100 on ToolScout compared to Re:amaze's 90/100. However, the best choice depends on your specific needs. Hiver is best for Gmail-first teams wanting shared inbox help desk without leaving Gmail. Re:amaze is best for E-commerce businesses wanting integrated customer support with live chat and FAQ.
Does Hiver have a free plan?
Yes, Hiver offers a free plan. Paid plans start from $19/user/mo.
Does Re:amaze have a free plan?
No, Re:amaze does not offer a free plan. Plans start from $29/agent/mo.
Can I migrate from Hiver to Re:amaze?
Migration between Hiver and Re:amaze depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.