Freshsales vs Insightly: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Freshsales
Insightly
Starting Price
$15/user/mo
$29/user/mo
Free Plan
Yes
Yes
Users
60K+ orgs
25K+ orgs
Founded
2010
2009
Rating
4.4/5
4.2/5
Best For
Sales teams wanting CRM with built-in communicatio...
Service businesses managing both sales and project...
Feature-by-Feature Comparison
FreshsalesInsightly
90Ease of Use86
92Features88
92Value for Money88
83Customer Support79
85Integrations81
86Mobile App82
AI Verdict
Freshsales leads with a ToolScout Score of 88 vs 84 for Insightly. Freshsales is best suited for Sales teams wanting CRM with built-in communication tools, while Insightly excels for Service businesses managing both sales and project delivery. Both are strong options in the CRM space.
CHOOSE FRESHSALES IF:
Sales teams wanting CRM with built-in communication tools.
CHOOSE INSIGHTLY IF:
Service businesses managing both sales and project delivery.
Frequently Asked Questions
Is Freshsales better than Insightly?
Freshsales scores 88/100 on ToolScout compared to Insightly's 84/100. However, the best choice depends on your specific needs. Freshsales is best for Sales teams wanting CRM with built-in communication tools. Insightly is best for Service businesses managing both sales and project delivery.
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Does Insightly have a free plan?
Yes, Insightly offers a free plan. Paid plans start from $29/user/mo.
Can I migrate from Freshsales to Insightly?
Migration between Freshsales and Insightly depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.