Bitrix24 vs Salesforce: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Bitrix24
Salesforce
Starting Price
$49/mo (5 users)
$25/user/mo
Free Plan
Yes
No
Users
12M+
150K+ orgs
Founded
2012
1999
Rating
4.1/5
4.4/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Enterprises needing comprehensive CRM and business...
Feature-by-Feature Comparison
Bitrix24Salesforce
84Ease of Use87
86Features92
86Value for Money86
77Customer Support83
79Integrations85
80Mobile App86
AI Verdict
Salesforce leads with a ToolScout Score of 88 vs 82 for Bitrix24. Salesforce is best suited for Enterprises needing comprehensive CRM and business automation, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE SALESFORCE IF:
Enterprises needing comprehensive CRM and business automation.
Frequently Asked Questions
Is Bitrix24 better than Salesforce?
Salesforce scores 88/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Salesforce is best for Enterprises needing comprehensive CRM and business automation.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Salesforce have a free plan?
No, Salesforce does not offer a free plan. Plans start from $25/user/mo.
Can I migrate from Bitrix24 to Salesforce?
Migration between Bitrix24 and Salesforce depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.