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Gorgias
POPULARHelpdesk built for e-commerce with deep Shopify and WooCommerce integrations.
★★★★★4.6
14K+ orgs usersFounded 2015Score Breakdown
Ease of Use
89
Features
96
Value for Money
90
Customer Support
84
Integrations
89
Pros & Cons
✓Best helpdesk for e-commerce
✓Deep Shopify data in tickets
✗Not suited for non-e-commerce
✗Per-ticket pricing can surprise
Key Features
✓Shopify integration
✓Automation macros
✓Order management
✓Social support
Best For
E-commerce brands on Shopify wanting support with full order context.
Pricing
Starter
For small teams
Business
For companies
Enterprise
Advanced controls