HappyFox vs Kayako: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
HappyFox
Kayako
Starting Price
$9/agent/mo
$30/agent/mo
Free Plan
No
No
Users
12K+ orgs
35K+ orgs
Founded
2011
2001
Rating
4.4/5
4.1/5
Best For
Mid-size teams wanting organized, efficient ticket...
SMBs wanting affordable help desk with a unified c...
Feature-by-Feature Comparison
HappyFoxKayako
87Ease of Use81
92Features86
86Value for Money80
83Customer Support77
85Integrations79
86Mobile App80
AI Verdict
HappyFox leads with a hiltonsoftware.co Score of 88 vs 82 for Kayako. HappyFox is best suited for Mid-size teams wanting organized, efficient ticket management, while Kayako excels for SMBs wanting affordable help desk with a unified customer interaction view. Both are strong options in the Customer Support space.
CHOOSE HAPPYFOX IF:
Mid-size teams wanting organized, efficient ticket management.
CHOOSE KAYAKO IF:
SMBs wanting affordable help desk with a unified customer interaction view.
Frequently Asked Questions
Is HappyFox better than Kayako?
HappyFox scores 88/100 on hiltonsoftware.co compared to Kayako's 82/100. However, the best choice depends on your specific needs. HappyFox is best for Mid-size teams wanting organized, efficient ticket management. Kayako is best for SMBs wanting affordable help desk with a unified customer interaction view.
Does HappyFox have a free plan?
No, HappyFox does not offer a free plan. Plans start from $9/agent/mo.
Does Kayako have a free plan?
No, Kayako does not offer a free plan. Plans start from $30/agent/mo.
Can I migrate from HappyFox to Kayako?
Migration between HappyFox and Kayako depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.