Front vs Groove: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Front
Groove
Starting Price
$19/user/mo
$4.80/user/mo
Free Plan
No
No
Users
9K+ orgs
12K+ orgs
Founded
2013
2012
Rating
4.5/5
4.5/5
Best For
Operations teams managing high-volume shared email...
Small businesses wanting a simple, affordable shar...
Feature-by-Feature Comparison
FrontGroove
89Ease of Use89
94Features94
88Value for Money88
85Customer Support85
87Integrations87
88Mobile App88
AI Verdict
Front leads with a ToolScout Score of 90 vs 90 for Groove. Front is best suited for Operations teams managing high-volume shared email with collaboration, while Groove excels for Small businesses wanting a simple, affordable shared inbox help desk. Both are strong options in the Customer Support space.
CHOOSE FRONT IF:
Operations teams managing high-volume shared email with collaboration.
CHOOSE GROOVE IF:
Small businesses wanting a simple, affordable shared inbox help desk.
Frequently Asked Questions
Is Front better than Groove?
Front scores 90/100 on ToolScout compared to Groove's 90/100. However, the best choice depends on your specific needs. Front is best for Operations teams managing high-volume shared email with collaboration. Groove is best for Small businesses wanting a simple, affordable shared inbox help desk.
Does Front have a free plan?
No, Front does not offer a free plan. Plans start from $19/user/mo.
Does Groove have a free plan?
No, Groove does not offer a free plan. Plans start from $4.80/user/mo.
Can I migrate from Front to Groove?
Migration between Front and Groove depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.