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Groove
POPULARSimple help desk and shared inbox for small businesses with knowledge base.
★★★★★4.5
12K+ orgs usersFounded 2012Score Breakdown
Ease of Use
87
Features
94
Value for Money
88
Customer Support
82
Integrations
87
Pros & Cons
✓Dead-simple to use
✓Very affordable for small teams
✗Limited advanced automation
✗No free plan
Key Features
✓Shared inbox
✓Knowledge base
✓Live chat
✓Reporting
Best For
Small businesses wanting a simple, affordable shared inbox help desk.
Pricing
Starter
For small teams
Business
For companies
Enterprise
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