Freshsales vs Pipedrive: Complete Comparison (2026)

Updated: March 7, 20268 min read
🌱
Freshsales
CRM
88
ToolScout Score
VS
🔴
Pipedrive
CRM
90
ToolScout Score
RECOMMENDED

Quick Comparison

Freshsales
Pipedrive
Starting Price
$15/user/mo
$14/user/mo
Free Plan
Yes
No
Users
60K+ orgs
100K+ orgs
Founded
2010
2010
Rating
4.4/5
4.5/5
Best For
Sales teams wanting CRM with built-in communicatio...
Sales teams wanting a simple, visual deal tracking...

Feature-by-Feature Comparison

FreshsalesPipedrive
90Ease of Use89
92Features94
92Value for Money88
83Customer Support85
85Integrations87
86Mobile App88
AI Verdict

Pipedrive leads with a ToolScout Score of 90 vs 88 for Freshsales. Pipedrive is best suited for Sales teams wanting a simple, visual deal tracking CRM, while Freshsales excels for Sales teams wanting CRM with built-in communication tools. Both are strong options in the CRM space.

CHOOSE FRESHSALES IF:

Sales teams wanting CRM with built-in communication tools.

CHOOSE PIPEDRIVE IF:

Sales teams wanting a simple, visual deal tracking CRM.

Frequently Asked Questions

Is Freshsales better than Pipedrive?
Pipedrive scores 90/100 on ToolScout compared to Freshsales's 88/100. However, the best choice depends on your specific needs. Freshsales is best for Sales teams wanting CRM with built-in communication tools. Pipedrive is best for Sales teams wanting a simple, visual deal tracking CRM.
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Does Pipedrive have a free plan?
No, Pipedrive does not offer a free plan. Plans start from $14/user/mo.
Can I migrate from Freshsales to Pipedrive?
Migration between Freshsales and Pipedrive depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.