Chartbeat vs Heap: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Chartbeat
Heap
Starting Price
Custom pricing
Custom pricing
Free Plan
No
Yes
Users
60K+ sites
8K+ orgs
Founded
2009
2013
Rating
4.3/5
4.4/5
Best For
News publishers and media companies optimizing con...
Teams wanting full retroactive product analytics w...
Feature-by-Feature Comparison
ChartbeatHeap
85Ease of Use90
90Features92
84Value for Money92
81Customer Support83
83Integrations85
84Mobile App86
AI Verdict
Heap leads with a ToolScout Score of 88 vs 86 for Chartbeat. Heap is best suited for Teams wanting full retroactive product analytics without manual event setup, while Chartbeat excels for News publishers and media companies optimizing content in real time. Both are strong options in the Analytics & BI space.
CHOOSE CHARTBEAT IF:
News publishers and media companies optimizing content in real time.
CHOOSE HEAP IF:
Teams wanting full retroactive product analytics without manual event setup.
Frequently Asked Questions
Is Chartbeat better than Heap?
Heap scores 88/100 on ToolScout compared to Chartbeat's 86/100. However, the best choice depends on your specific needs. Chartbeat is best for News publishers and media companies optimizing content in real time. Heap is best for Teams wanting full retroactive product analytics without manual event setup.
Does Chartbeat have a free plan?
No, Chartbeat does not offer a free plan. Plans start from Custom pricing.
Does Heap have a free plan?
Yes, Heap offers a free plan. Paid plans start from Custom pricing.
Can I migrate from Chartbeat to Heap?
Migration between Chartbeat and Heap depends on the specific features you use. Both tools are in the Analytics & BI category. Check each tool's import/export options for data portability before switching.