Agile CRM vs SugarCRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Agile CRM
SugarCRM
Starting Price
$8.99/user/mo
$19/user/mo
Free Plan
Yes
No
Users
15K+ orgs
4.5K+ orgs
Founded
2013
2004
Rating
4.1/5
4.2/5
Best For
Budget-conscious SMBs wanting CRM, marketing, and ...
Mid-market enterprises wanting a highly customizab...
Feature-by-Feature Comparison
Agile CRMSugarCRM
84Ease of Use83
86Features88
86Value for Money82
77Customer Support79
79Integrations81
80Mobile App82
AI Verdict
SugarCRM leads with a ToolScout Score of 84 vs 82 for Agile CRM. SugarCRM is best suited for Mid-market enterprises wanting a highly customizable CRM platform, while Agile CRM excels for Budget-conscious SMBs wanting CRM, marketing, and support in one tool. Both are strong options in the CRM space.
CHOOSE AGILE CRM IF:
Budget-conscious SMBs wanting CRM, marketing, and support in one tool.
CHOOSE SUGARCRM IF:
Mid-market enterprises wanting a highly customizable CRM platform.
Frequently Asked Questions
Is Agile CRM better than SugarCRM?
SugarCRM scores 84/100 on ToolScout compared to Agile CRM's 82/100. However, the best choice depends on your specific needs. Agile CRM is best for Budget-conscious SMBs wanting CRM, marketing, and support in one tool. SugarCRM is best for Mid-market enterprises wanting a highly customizable CRM platform.
Does Agile CRM have a free plan?
Yes, Agile CRM offers a free plan. Paid plans start from $8.99/user/mo.
Does SugarCRM have a free plan?
No, SugarCRM does not offer a free plan. Plans start from $19/user/mo.
Can I migrate from Agile CRM to SugarCRM?
Migration between Agile CRM and SugarCRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.