Pipedrive vs SugarCRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Pipedrive
SugarCRM
Starting Price
$14/user/mo
$19/user/mo
Free Plan
No
No
Users
100K+ orgs
4.5K+ orgs
Founded
2010
2004
Rating
4.5/5
4.2/5
Best For
Sales teams wanting a simple, visual deal tracking...
Mid-market enterprises wanting a highly customizab...
Feature-by-Feature Comparison
PipedriveSugarCRM
89Ease of Use83
94Features88
88Value for Money82
85Customer Support79
87Integrations81
88Mobile App82
AI Verdict
Pipedrive leads with a ToolScout Score of 90 vs 84 for SugarCRM. Pipedrive is best suited for Sales teams wanting a simple, visual deal tracking CRM, while SugarCRM excels for Mid-market enterprises wanting a highly customizable CRM platform. Both are strong options in the CRM space.
CHOOSE PIPEDRIVE IF:
Sales teams wanting a simple, visual deal tracking CRM.
CHOOSE SUGARCRM IF:
Mid-market enterprises wanting a highly customizable CRM platform.
Frequently Asked Questions
Is Pipedrive better than SugarCRM?
Pipedrive scores 90/100 on ToolScout compared to SugarCRM's 84/100. However, the best choice depends on your specific needs. Pipedrive is best for Sales teams wanting a simple, visual deal tracking CRM. SugarCRM is best for Mid-market enterprises wanting a highly customizable CRM platform.
Does Pipedrive have a free plan?
No, Pipedrive does not offer a free plan. Plans start from $14/user/mo.
Does SugarCRM have a free plan?
No, SugarCRM does not offer a free plan. Plans start from $19/user/mo.
Can I migrate from Pipedrive to SugarCRM?
Migration between Pipedrive and SugarCRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.