Gorgias vs Re:amaze: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Gorgias
Re:amaze
Starting Price
$10/mo
$29/agent/mo
Free Plan
No
No
Users
14K+ orgs
3K+ orgs
Founded
2015
2014
Rating
4.6/5
4.5/5
Best For
E-commerce brands on Shopify wanting support with ...
E-commerce businesses wanting integrated customer ...
Feature-by-Feature Comparison
GorgiasRe:amaze
91Ease of Use89
96Features94
90Value for Money88
87Customer Support85
89Integrations87
90Mobile App88
AI Verdict
Gorgias leads with a SoftScout Score of 92 vs 90 for Re:amaze. Gorgias is best suited for E-commerce brands on Shopify wanting support with full order context, while Re:amaze excels for E-commerce businesses wanting integrated customer support with live chat and FAQ. Both are strong options in the Customer Support space.
CHOOSE GORGIAS IF:
E-commerce brands on Shopify wanting support with full order context.
CHOOSE RE:AMAZE IF:
E-commerce businesses wanting integrated customer support with live chat and FAQ.
Frequently Asked Questions
Is Gorgias better than Re:amaze?
Gorgias scores 92/100 on SoftScout compared to Re:amaze's 90/100. However, the best choice depends on your specific needs. Gorgias is best for E-commerce brands on Shopify wanting support with full order context. Re:amaze is best for E-commerce businesses wanting integrated customer support with live chat and FAQ.
Does Gorgias have a free plan?
No, Gorgias does not offer a free plan. Plans start from $10/mo.
Does Re:amaze have a free plan?
No, Re:amaze does not offer a free plan. Plans start from $29/agent/mo.
Can I migrate from Gorgias to Re:amaze?
Migration between Gorgias and Re:amaze depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.