Copper CRM vs Freshsales: Complete Comparison (2026)

Updated: March 7, 20268 min read
🔶
Copper CRM
CRM
90
SoftScout Score
RECOMMENDED
VS
🌱
Freshsales
CRM
88
SoftScout Score

Quick Comparison

Copper CRM
Freshsales
Starting Price
$9/user/mo
$15/user/mo
Free Plan
No
Yes
Users
30K+ orgs
60K+ orgs
Founded
2013
2010
Rating
4.5/5
4.4/5
Best For
Google Workspace users wanting a CRM inside Gmail.
Sales teams wanting CRM with built-in communicatio...

Feature-by-Feature Comparison

Copper CRMFreshsales
89Ease of Use90
94Features92
88Value for Money92
85Customer Support83
87Integrations85
88Mobile App86
AI Verdict

Copper CRM leads with a SoftScout Score of 90 vs 88 for Freshsales. Copper CRM is best suited for Google Workspace users wanting a CRM inside Gmail, while Freshsales excels for Sales teams wanting CRM with built-in communication tools. Both are strong options in the CRM space.

CHOOSE COPPER CRM IF:

Google Workspace users wanting a CRM inside Gmail.

CHOOSE FRESHSALES IF:

Sales teams wanting CRM with built-in communication tools.

Frequently Asked Questions

Is Copper CRM better than Freshsales?
Copper CRM scores 90/100 on SoftScout compared to Freshsales's 88/100. However, the best choice depends on your specific needs. Copper CRM is best for Google Workspace users wanting a CRM inside Gmail. Freshsales is best for Sales teams wanting CRM with built-in communication tools.
Does Copper CRM have a free plan?
No, Copper CRM does not offer a free plan. Plans start from $9/user/mo.
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Can I migrate from Copper CRM to Freshsales?
Migration between Copper CRM and Freshsales depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.