Bitrix24 vs Nutshell: Complete Comparison (2026)

Updated: March 7, 20268 min read
🔷
Bitrix24
CRM
82
ToolScout Score
VS
🥜
Nutshell
CRM
86
ToolScout Score
RECOMMENDED

Quick Comparison

Bitrix24
Nutshell
Starting Price
$49/mo (5 users)
$16/user/mo
Free Plan
Yes
No
Users
12M+
5K+ orgs
Founded
2012
2010
Rating
4.1/5
4.3/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
B2B SMBs wanting simple, effective CRM without the...

Feature-by-Feature Comparison

Bitrix24Nutshell
84Ease of Use85
86Features90
86Value for Money84
77Customer Support81
79Integrations83
80Mobile App84
AI Verdict

Nutshell leads with a ToolScout Score of 86 vs 82 for Bitrix24. Nutshell is best suited for B2B SMBs wanting simple, effective CRM without the complexity, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.

CHOOSE BITRIX24 IF:

SMBs wanting a free all-in-one CRM and business management platform.

CHOOSE NUTSHELL IF:

B2B SMBs wanting simple, effective CRM without the complexity.

Frequently Asked Questions

Is Bitrix24 better than Nutshell?
Nutshell scores 86/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Nutshell is best for B2B SMBs wanting simple, effective CRM without the complexity.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Nutshell have a free plan?
No, Nutshell does not offer a free plan. Plans start from $16/user/mo.
Can I migrate from Bitrix24 to Nutshell?
Migration between Bitrix24 and Nutshell depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.