Bitrix24 vs Freshsales: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Bitrix24
Freshsales
Starting Price
$49/mo (5 users)
$15/user/mo
Free Plan
Yes
Yes
Users
12M+
60K+ orgs
Founded
2012
2010
Rating
4.1/5
4.4/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Sales teams wanting CRM with built-in communicatio...
Feature-by-Feature Comparison
Bitrix24Freshsales
84Ease of Use90
86Features92
86Value for Money92
77Customer Support83
79Integrations85
80Mobile App86
AI Verdict
Freshsales leads with a ToolScout Score of 88 vs 82 for Bitrix24. Freshsales is best suited for Sales teams wanting CRM with built-in communication tools, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE FRESHSALES IF:
Sales teams wanting CRM with built-in communication tools.
Frequently Asked Questions
Is Bitrix24 better than Freshsales?
Freshsales scores 88/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Freshsales is best for Sales teams wanting CRM with built-in communication tools.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Freshsales have a free plan?
Yes, Freshsales offers a free plan. Paid plans start from $15/user/mo.
Can I migrate from Bitrix24 to Freshsales?
Migration between Bitrix24 and Freshsales depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.