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Talkdesk

POPULAR

Cloud contact center platform with AI-powered voice and digital customer support.

4.4
1.8K+ orgs usersFounded 2011
80
ToolScout Score
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Score Breakdown

Ease of Use
85
Features
92
Value for Money
86
Customer Support
80
Integrations
85

Pros & Cons

Strong voice and AI features
Good uptime reliability
Expensive entry point
Complex pricing tiers

Key Features

Cloud call center
AI agent assist
Workforce management
Analytics

Best For

Enterprise contact centers needing AI-assisted voice and digital support.

Pricing

Starter
For small teams
$75/agent/mo
Business
For companies
Custom
Enterprise
Advanced controls
Custom

Quick Info

CompanyTalkdesk Inc.
HQSan Francisco, CA
Founded2011
Users1.8K+ orgs