Microsoft Teams vs Zoom Chat: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Microsoft Teams
Zoom Chat
Starting Price
$6/user/mo
$13.33/user/mo
Free Plan
Yes
Yes
Users
300M+
300M+
Founded
2017
2013
Rating
4.3/5
4.2/5
Best For
Organizations already using Microsoft 365.
Teams already using Zoom for meetings.
Feature-by-Feature Comparison
Microsoft TeamsZoom Chat
88Ease of Use86
90Features88
90Value for Money88
81Customer Support79
83Integrations81
84Mobile App82
AI Verdict
Microsoft Teams leads with a ToolScout Score of 86 vs 84 for Zoom Chat. Microsoft Teams is best suited for Organizations already using Microsoft 365, while Zoom Chat excels for Teams already using Zoom for meetings. Both are strong options in the Team Communication space.
CHOOSE MICROSOFT TEAMS IF:
Organizations already using Microsoft 365.
CHOOSE ZOOM CHAT IF:
Teams already using Zoom for meetings.
Frequently Asked Questions
Is Microsoft Teams better than Zoom Chat?
Microsoft Teams scores 86/100 on ToolScout compared to Zoom Chat's 84/100. However, the best choice depends on your specific needs. Microsoft Teams is best for Organizations already using Microsoft 365. Zoom Chat is best for Teams already using Zoom for meetings.
Does Microsoft Teams have a free plan?
Yes, Microsoft Teams offers a free plan. Paid plans start from $6/user/mo.
Does Zoom Chat have a free plan?
Yes, Zoom Chat offers a free plan. Paid plans start from $13.33/user/mo.
Can I migrate from Microsoft Teams to Zoom Chat?
Migration between Microsoft Teams and Zoom Chat depends on the specific features you use. Both tools are in the Team Communication category. Check each tool's import/export options for data portability before switching.