Mattermost vs Twist: Complete Comparison (2026)

Updated: March 12, 20268 min read

Choosing between Mattermost and Twist is a common decision for team communication buyers in 2026. Both Mattermost and Twist are established players, founded in 2015 and 2017 respectively. Mattermost serves 800K+ users while Twist has 400K+ users globally. Mattermost differentiates with self-hosted deployment and channels, while Twist leads with threaded conversations and channels. In this head-to-head comparison, Mattermost earns a higher hiltonsoftware.co score of 86/100 — but the right choice depends on your specific needs, budget, and team size.

🔩
Mattermost
Team Communication
86
hiltonsoftware.co Score
RECOMMENDED
VS
🌀
Twist
Team Communication
84
hiltonsoftware.co Score

Quick Comparison

Mattermost
Twist
Starting Price
$10/user/mo (cloud)
$6/user/mo
Free Plan
Yes
Yes
Users
800K+
400K+
Founded
2015
2017
Rating
4.3/5
4.2/5
Best For
Enterprises needing data sovereignty and self-host...
Remote teams that prioritize deep work and async c...

Feature-by-Feature Comparison

MattermostTwist
86Ease of Use79
92Features89
85Value for Money86
78Customer Support80
86Integrations85
80Scalability81
88Learning Curve85

Pros & Cons at a Glance

Mattermost
+Full data control
+Strong security features
-Requires IT to self-host
-UI is less polished than Slack
Twist
+Promotes async communication
+Reduces interruptions
-Small user community
-Less real-time for urgent needs
AI Verdict

After comparing Mattermost and Twist across features, pricing, and user satisfaction, Mattermost takes the lead with a score of 86/100 versus Twist's 84/100. Mattermost's key advantages include "full data control" and "strong security features". That said, Twist has its own strengths — particularly "promotes async communication" — making it a viable alternative for specific use cases.

Both Mattermost and Twist offer free plans, lowering the barrier to entry. Mattermost's paid plans start at $10/user/mo (cloud) while Twist begins at $6/user/mo. Evaluate which paid features — DevOps integrations, Compliance tools (Mattermost) vs Integrations, Inbox view (Twist) — justify upgrading for your team.

Bottom line: Choose Mattermost if you need enterprises needing data sovereignty and self-hosting. Go with Twist if your priority is remote teams that prioritize deep work and async communication. Both are strong team communication tools — we recommend trying the free plan of each before committing.

CHOOSE MATTERMOST IF:

Enterprises needing data sovereignty and self-hosting.

CHOOSE TWIST IF:

Remote teams that prioritize deep work and async communication.

Frequently Asked Questions

Is Mattermost better than Twist in 2026?
Mattermost scores 86/100 on hiltonsoftware.co compared to Twist's 84/100. Mattermost stands out for "full data control" and is best for Enterprises needing data sovereignty and self-hosting. Twist is known for "promotes async communication" and suits Remote teams that prioritize deep work and async communication. Your specific workflow and team size should guide the decision.
What is the pricing difference between Mattermost and Twist?
Both offer free plans. Mattermost starts at $10/user/mo (cloud) and Twist at $6/user/mo. When comparing value, consider that Mattermost (founded 2015, 800K+ users) includes features like Self-hosted deployment, Channels, DevOps integrations. Twist (founded 2017, 400K+ users) offers Threaded conversations, Channels, Integrations. The right choice depends on which features matter most to your team.
What are the main differences between Mattermost and Twist?
The key differences come down to focus and approach. Mattermost excels at Self-hosted deployment, Channels, DevOps integrations, while Twist focuses on Threaded conversations, Channels, Integrations. Mattermost's main advantage is "full data control", though some users note "requires it to self-host". Twist's strength is "promotes async communication", but "small user community" can be a drawback. Both serve the Team Communication market but target different user profiles.
Can I switch from Mattermost to Twist?
Switching between Mattermost and Twist is possible since both operate in the Team Communication space. Before migrating, export your data from Mattermost and check Twist's import capabilities. Key features to verify compatibility: Self-hosted deployment, Channels, DevOps integrations (Mattermost) vs Threaded conversations, Channels, Integrations (Twist). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Mattermost or Twist?
Both tools offer free plans, so evaluate based on features. Mattermost is ideal for Enterprises needing data sovereignty and self-hosting, while Twist fits Remote teams that prioritize deep work and async communication. Try both during their trial periods to see which fits your team's workflow.

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