Jenkins vs New Relic: Complete Comparison (2026)

Updated: March 12, 20268 min read

Choosing between Jenkins and New Relic is a common decision for developer tools buyers in 2026. Both Jenkins and New Relic are established players, founded in 2011 and 2008 respectively. Jenkins serves 300K+ installations users while New Relic has 16K+ orgs users globally. Jenkins differentiates with ci/cd pipelines and plugin ecosystem, while New Relic leads with apm and infrastructure monitoring. In this head-to-head comparison, Jenkins earns a higher hiltonsoftware.co score of 86/100 — but the right choice depends on your specific needs, budget, and team size.

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Jenkins
Developer Tools
86
hiltonsoftware.co Score
VS
📡
New Relic
Developer Tools
86
hiltonsoftware.co Score

Quick Comparison

Jenkins
New Relic
Starting Price
Free
$0.35/GB ingest
Free Plan
Yes
Yes
Users
300K+ installations
16K+ orgs
Founded
2011
2008
Rating
4.3/5
4.3/5
Best For
Teams wanting highly customizable, self-hosted CI/...
Ops teams wanting unified observability across ful...

Feature-by-Feature Comparison

JenkinsNew Relic
88Ease of Use91
87Features86
92Value for Money87
81Customer Support82
88Integrations87
89Scalability84
92Learning Curve89

Pros & Cons at a Glance

Jenkins
+Massive plugin ecosystem
+Highly flexible and customizable
-Requires significant maintenance
-UI is dated
New Relic
+Generous free tier
+All-in-one observability
-Complex pricing model
-UI can be overwhelming
AI Verdict

After comparing Jenkins and New Relic across features, pricing, and user satisfaction, Jenkins takes the lead with a score of 86/100 versus New Relic's 86/100. Jenkins's key advantages include "massive plugin ecosystem" and "highly flexible and customizable". That said, New Relic has its own strengths — particularly "generous free tier" — making it a viable alternative for specific use cases.

Both Jenkins and New Relic offer free plans, lowering the barrier to entry. Jenkins's paid plans start at Free while New Relic begins at $0.35/GB ingest. Evaluate which paid features — Distributed builds, Pipeline as code (Jenkins) vs Browser monitoring, Logs (New Relic) — justify upgrading for your team.

Bottom line: Choose Jenkins if you need teams wanting highly customizable, self-hosted ci/cd with vast plugin support. Go with New Relic if your priority is ops teams wanting unified observability across full application stack. Both are strong developer tools tools — we recommend trying the free plan of each before committing.

CHOOSE JENKINS IF:

Teams wanting highly customizable, self-hosted CI/CD with vast plugin support.

CHOOSE NEW RELIC IF:

Ops teams wanting unified observability across full application stack.

Frequently Asked Questions

Is Jenkins better than New Relic in 2026?
Jenkins scores 86/100 on hiltonsoftware.co compared to New Relic's 86/100. Jenkins stands out for "massive plugin ecosystem" and is best for Teams wanting highly customizable, self-hosted CI/CD with vast plugin support. New Relic is known for "generous free tier" and suits Ops teams wanting unified observability across full application stack. Your specific workflow and team size should guide the decision.
What is the pricing difference between Jenkins and New Relic?
Both offer free plans. Jenkins starts at Free and New Relic at $0.35/GB ingest. When comparing value, consider that Jenkins (founded 2011, 300K+ installations users) includes features like CI/CD pipelines, Plugin ecosystem, Distributed builds. New Relic (founded 2008, 16K+ orgs users) offers APM, Infrastructure monitoring, Browser monitoring. The right choice depends on which features matter most to your team.
What are the main differences between Jenkins and New Relic?
The key differences come down to focus and approach. Jenkins excels at CI/CD pipelines, Plugin ecosystem, Distributed builds, while New Relic focuses on APM, Infrastructure monitoring, Browser monitoring. Jenkins's main advantage is "massive plugin ecosystem", though some users note "requires significant maintenance". New Relic's strength is "generous free tier", but "complex pricing model" can be a drawback. Both serve the Developer Tools market but target different user profiles.
Can I switch from Jenkins to New Relic?
Switching between Jenkins and New Relic is possible since both operate in the Developer Tools space. Before migrating, export your data from Jenkins and check New Relic's import capabilities. Key features to verify compatibility: CI/CD pipelines, Plugin ecosystem, Distributed builds (Jenkins) vs APM, Infrastructure monitoring, Browser monitoring (New Relic). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: Jenkins or New Relic?
Both tools offer free plans, so evaluate based on features. Jenkins is ideal for Teams wanting highly customizable, self-hosted CI/CD with vast plugin support, while New Relic fits Ops teams wanting unified observability across full application stack. Try both during their trial periods to see which fits your team's workflow.

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