Gladly vs HappyFox: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Gladly
HappyFox
Starting Price
$180/agent/mo
$9/agent/mo
Free Plan
No
No
Users
500+ orgs
12K+ orgs
Founded
2014
2011
Rating
4.7/5
4.4/5
Best For
Premium brands wanting people-centered service tha...
Mid-size teams wanting organized, efficient ticket...
Feature-by-Feature Comparison
GladlyHappyFox
93Ease of Use87
98Features92
92Value for Money86
89Customer Support83
91Integrations85
92Mobile App86
AI Verdict
Gladly leads with a ToolScout Score of 94 vs 88 for HappyFox. Gladly is best suited for Premium brands wanting people-centered service that knows customers across channels, while HappyFox excels for Mid-size teams wanting organized, efficient ticket management. Both are strong options in the Customer Support space.
CHOOSE GLADLY IF:
Premium brands wanting people-centered service that knows customers across channels.
CHOOSE HAPPYFOX IF:
Mid-size teams wanting organized, efficient ticket management.
Frequently Asked Questions
Is Gladly better than HappyFox?
Gladly scores 94/100 on ToolScout compared to HappyFox's 88/100. However, the best choice depends on your specific needs. Gladly is best for Premium brands wanting people-centered service that knows customers across channels. HappyFox is best for Mid-size teams wanting organized, efficient ticket management.
Does Gladly have a free plan?
No, Gladly does not offer a free plan. Plans start from $180/agent/mo.
Does HappyFox have a free plan?
No, HappyFox does not offer a free plan. Plans start from $9/agent/mo.
Can I migrate from Gladly to HappyFox?
Migration between Gladly and HappyFox depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.