ActiveCampaign CRM vs Insightly: Complete Comparison (2026)

Updated: March 12, 20268 min read

Choosing between ActiveCampaign CRM and Insightly is a common decision for crm buyers in 2026. ActiveCampaign CRM has been in the market since 2003, giving it a 6-year head start over Insightly (founded 2009). ActiveCampaign CRM serves 185K+ orgs users while Insightly has 25K+ orgs users globally. ActiveCampaign CRM differentiates with contact crm and deal tracking, while Insightly leads with contact management and project delivery. In this head-to-head comparison, ActiveCampaign CRM earns a higher hiltonsoftware.co score of 90/100 — but the right choice depends on your specific needs, budget, and team size.

ActiveCampaign CRM
CRM
90
hiltonsoftware.co Score
RECOMMENDED
VS
🔍
Insightly
CRM
84
hiltonsoftware.co Score

Quick Comparison

ActiveCampaign CRM
Insightly
Starting Price
$15/mo
$29/user/mo
Free Plan
No
Yes
Users
185K+ orgs
25K+ orgs
Founded
2003
2009
Rating
4.5/5
4.2/5
Best For
Marketers who need CRM deeply tied to email automa...
Service businesses managing both sales and project...

Feature-by-Feature Comparison

ActiveCampaign CRMInsightly
88Ease of Use82
92Features83
83Value for Money84
86Customer Support84
88Integrations81
96Scalability82
87Learning Curve83

Pros & Cons at a Glance

ActiveCampaign CRM
+Excellent email plus CRM combo
+Powerful automation builder
-Not a standalone CRM
-Can be complex to configure
Insightly
+CRM plus project management
+Good for service businesses
-Dated interface
-Reports need improvement
AI Verdict

After comparing ActiveCampaign CRM and Insightly across features, pricing, and user satisfaction, ActiveCampaign CRM takes the lead with a score of 90/100 versus Insightly's 84/100. ActiveCampaign CRM's key advantages include "excellent email plus crm combo" and "powerful automation builder". That said, Insightly has its own strengths — particularly "crm plus project management" — making it a viable alternative for specific use cases.

On pricing, there's a clear difference: Insightly offers a free plan, making it more accessible for individuals and small teams exploring crm solutions. ActiveCampaign CRM starts at $15/mo with no free tier, but often justifies the cost with contact crm and deal tracking.

Bottom line: Choose ActiveCampaign CRM if you need marketers who need crm deeply tied to email automation. Go with Insightly if your priority is service businesses managing both sales and project delivery. Both are strong crm tools — we recommend trying the free plan of each before committing.

CHOOSE ACTIVECAMPAIGN CRM IF:

Marketers who need CRM deeply tied to email automation.

CHOOSE INSIGHTLY IF:

Service businesses managing both sales and project delivery.

Frequently Asked Questions

Is ActiveCampaign CRM better than Insightly in 2026?
ActiveCampaign CRM scores 90/100 on hiltonsoftware.co compared to Insightly's 84/100. ActiveCampaign CRM stands out for "excellent email plus crm combo" and is best for Marketers who need CRM deeply tied to email automation. Insightly is known for "crm plus project management" and suits Service businesses managing both sales and project delivery. Your specific workflow and team size should guide the decision.
What is the pricing difference between ActiveCampaign CRM and Insightly?
Insightly offers a free plan while ActiveCampaign CRM starts at $15/mo, giving Insightly a lower barrier to entry. When comparing value, consider that ActiveCampaign CRM (founded 2003, 185K+ orgs users) includes features like Contact CRM, Deal tracking, Email automation. Insightly (founded 2009, 25K+ orgs users) offers Contact management, Project delivery, Workflow automation. The right choice depends on which features matter most to your team.
What are the main differences between ActiveCampaign CRM and Insightly?
The key differences come down to focus and approach. ActiveCampaign CRM excels at Contact CRM, Deal tracking, Email automation, while Insightly focuses on Contact management, Project delivery, Workflow automation. ActiveCampaign CRM's main advantage is "excellent email plus crm combo", though some users note "not a standalone crm". Insightly's strength is "crm plus project management", but "dated interface" can be a drawback. Both serve the CRM market but target different user profiles.
Can I switch from ActiveCampaign CRM to Insightly?
Switching between ActiveCampaign CRM and Insightly is possible since both operate in the CRM space. Before migrating, export your data from ActiveCampaign CRM and check Insightly's import capabilities. Key features to verify compatibility: Contact CRM, Deal tracking, Email automation (ActiveCampaign CRM) vs Contact management, Project delivery, Workflow automation (Insightly). Consider running both tools in parallel during a trial period to ensure a smooth transition.
Which is better for small teams: ActiveCampaign CRM or Insightly?
Insightly's free plan makes it more accessible for small teams on a budget. It's best for Service businesses managing both sales and project delivery. ActiveCampaign CRM ($15/mo) is worth considering if you need Contact CRM, Deal tracking, Email automation and have the budget.

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