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Zendesk
POPULAREnterprise customer service platform with ticketing, chat, and self-service.
★★★★★4.3
100K+ orgs usersFounded 2007Score Breakdown
Ease of Use
83
Features
90
Value for Money
84
Customer Support
78
Integrations
83
Pros & Cons
✓Comprehensive support suite
✓Huge integration marketplace
✗Expensive and complex setup
✗Steep learning curve
Key Features
✓Ticketing system
✓Live chat
✓Help center
✓AI automation
Best For
Mid-market and enterprise teams running high-volume customer support.
Pricing
Starter
For small teams
Business
For companies
Enterprise
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