Chartbeat vs Hotjar: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Chartbeat
Hotjar
Starting Price
Custom pricing
$32/mo
Free Plan
No
Yes
Users
60K+ sites
1.3M+ websites
Founded
2009
2014
Rating
4.3/5
4.6/5
Best For
News publishers and media companies optimizing con...
UX designers and marketers understanding where use...
Feature-by-Feature Comparison
ChartbeatHotjar
85Ease of Use94
90Features96
84Value for Money96
81Customer Support87
83Integrations89
84Mobile App90
AI Verdict
Hotjar leads with a ToolScout Score of 92 vs 86 for Chartbeat. Hotjar is best suited for UX designers and marketers understanding where users click and drop off, while Chartbeat excels for News publishers and media companies optimizing content in real time. Both are strong options in the Analytics & BI space.
CHOOSE CHARTBEAT IF:
News publishers and media companies optimizing content in real time.
CHOOSE HOTJAR IF:
UX designers and marketers understanding where users click and drop off.
Frequently Asked Questions
Is Chartbeat better than Hotjar?
Hotjar scores 92/100 on ToolScout compared to Chartbeat's 86/100. However, the best choice depends on your specific needs. Chartbeat is best for News publishers and media companies optimizing content in real time. Hotjar is best for UX designers and marketers understanding where users click and drop off.
Does Chartbeat have a free plan?
No, Chartbeat does not offer a free plan. Plans start from Custom pricing.
Does Hotjar have a free plan?
Yes, Hotjar offers a free plan. Paid plans start from $32/mo.
Can I migrate from Chartbeat to Hotjar?
Migration between Chartbeat and Hotjar depends on the specific features you use. Both tools are in the Analytics & BI category. Check each tool's import/export options for data portability before switching.