Bitrix24 vs Zoho CRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Bitrix24
Zoho CRM
Starting Price
$49/mo (5 users)
$14/user/mo
Free Plan
Yes
Yes
Users
12M+
250K+ orgs
Founded
2012
2005
Rating
4.1/5
4.3/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Budget-conscious teams needing a full-featured ent...
Feature-by-Feature Comparison
Bitrix24Zoho CRM
84Ease of Use88
86Features90
86Value for Money90
77Customer Support81
79Integrations83
80Mobile App84
AI Verdict
Zoho CRM leads with a SoftScout Score of 86 vs 82 for Bitrix24. Zoho CRM is best suited for Budget-conscious teams needing a full-featured enterprise CRM, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE ZOHO CRM IF:
Budget-conscious teams needing a full-featured enterprise CRM.
Frequently Asked Questions
Is Bitrix24 better than Zoho CRM?
Zoho CRM scores 86/100 on SoftScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Zoho CRM is best for Budget-conscious teams needing a full-featured enterprise CRM.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Zoho CRM have a free plan?
Yes, Zoho CRM offers a free plan. Paid plans start from $14/user/mo.
Can I migrate from Bitrix24 to Zoho CRM?
Migration between Bitrix24 and Zoho CRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.