Bitrix24 vs Copper CRM: Complete Comparison (2026)

Updated: March 7, 20268 min read
🔷
Bitrix24
CRM
82
ToolScout Score
VS
🔶
Copper CRM
CRM
90
ToolScout Score
RECOMMENDED

Quick Comparison

Bitrix24
Copper CRM
Starting Price
$49/mo (5 users)
$9/user/mo
Free Plan
Yes
No
Users
12M+
30K+ orgs
Founded
2012
2013
Rating
4.1/5
4.5/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Google Workspace users wanting a CRM inside Gmail.

Feature-by-Feature Comparison

Bitrix24Copper CRM
84Ease of Use89
86Features94
86Value for Money88
77Customer Support85
79Integrations87
80Mobile App88
AI Verdict

Copper CRM leads with a ToolScout Score of 90 vs 82 for Bitrix24. Copper CRM is best suited for Google Workspace users wanting a CRM inside Gmail, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.

CHOOSE BITRIX24 IF:

SMBs wanting a free all-in-one CRM and business management platform.

CHOOSE COPPER CRM IF:

Google Workspace users wanting a CRM inside Gmail.

Frequently Asked Questions

Is Bitrix24 better than Copper CRM?
Copper CRM scores 90/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Copper CRM is best for Google Workspace users wanting a CRM inside Gmail.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Copper CRM have a free plan?
No, Copper CRM does not offer a free plan. Plans start from $9/user/mo.
Can I migrate from Bitrix24 to Copper CRM?
Migration between Bitrix24 and Copper CRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.