SugarCRM vs Vtiger CRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
SugarCRM
Vtiger CRM
Starting Price
$19/user/mo
$12/user/mo
Free Plan
No
Yes
Users
4.5K+ orgs
300K+
Founded
2004
2004
Rating
4.2/5
4.2/5
Best For
Mid-market enterprises wanting a highly customizab...
Teams wanting a self-hosted open-source CRM with f...
Feature-by-Feature Comparison
SugarCRMVtiger CRM
83Ease of Use86
88Features88
82Value for Money88
79Customer Support79
81Integrations81
82Mobile App82
AI Verdict
SugarCRM leads with a ToolScout Score of 84 vs 84 for Vtiger CRM. SugarCRM is best suited for Mid-market enterprises wanting a highly customizable CRM platform, while Vtiger CRM excels for Teams wanting a self-hosted open-source CRM with full-featured cloud option. Both are strong options in the CRM space.
CHOOSE SUGARCRM IF:
Mid-market enterprises wanting a highly customizable CRM platform.
CHOOSE VTIGER CRM IF:
Teams wanting a self-hosted open-source CRM with full-featured cloud option.
Frequently Asked Questions
Is SugarCRM better than Vtiger CRM?
SugarCRM scores 84/100 on ToolScout compared to Vtiger CRM's 84/100. However, the best choice depends on your specific needs. SugarCRM is best for Mid-market enterprises wanting a highly customizable CRM platform. Vtiger CRM is best for Teams wanting a self-hosted open-source CRM with full-featured cloud option.
Does SugarCRM have a free plan?
No, SugarCRM does not offer a free plan. Plans start from $19/user/mo.
Does Vtiger CRM have a free plan?
Yes, Vtiger CRM offers a free plan. Paid plans start from $12/user/mo.
Can I migrate from SugarCRM to Vtiger CRM?
Migration between SugarCRM and Vtiger CRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.