Nutshell vs SugarCRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Nutshell
SugarCRM
Starting Price
$16/user/mo
$19/user/mo
Free Plan
No
No
Users
5K+ orgs
4.5K+ orgs
Founded
2010
2004
Rating
4.3/5
4.2/5
Best For
B2B SMBs wanting simple, effective CRM without the...
Mid-market enterprises wanting a highly customizab...
Feature-by-Feature Comparison
NutshellSugarCRM
85Ease of Use83
90Features88
84Value for Money82
81Customer Support79
83Integrations81
84Mobile App82
AI Verdict
Nutshell leads with a ToolScout Score of 86 vs 84 for SugarCRM. Nutshell is best suited for B2B SMBs wanting simple, effective CRM without the complexity, while SugarCRM excels for Mid-market enterprises wanting a highly customizable CRM platform. Both are strong options in the CRM space.
CHOOSE NUTSHELL IF:
B2B SMBs wanting simple, effective CRM without the complexity.
CHOOSE SUGARCRM IF:
Mid-market enterprises wanting a highly customizable CRM platform.
Frequently Asked Questions
Is Nutshell better than SugarCRM?
Nutshell scores 86/100 on ToolScout compared to SugarCRM's 84/100. However, the best choice depends on your specific needs. Nutshell is best for B2B SMBs wanting simple, effective CRM without the complexity. SugarCRM is best for Mid-market enterprises wanting a highly customizable CRM platform.
Does Nutshell have a free plan?
No, Nutshell does not offer a free plan. Plans start from $16/user/mo.
Does SugarCRM have a free plan?
No, SugarCRM does not offer a free plan. Plans start from $19/user/mo.
Can I migrate from Nutshell to SugarCRM?
Migration between Nutshell and SugarCRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.