New Relic vs Prometheus: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
New Relic
Prometheus
Starting Price
$0.35/GB ingest
Free
Free Plan
Yes
Yes
Users
16K+ orgs
3M+
Founded
2008
2012
Rating
4.3/5
4.6/5
Best For
Ops teams wanting unified observability across ful...
DevOps teams collecting and alerting on infrastruc...
Feature-by-Feature Comparison
New RelicPrometheus
88Ease of Use94
90Features96
90Value for Money96
81Customer Support87
83Integrations89
84Mobile App90
AI Verdict
Prometheus leads with a ToolScout Score of 92 vs 86 for New Relic. Prometheus is best suited for DevOps teams collecting and alerting on infrastructure and application metrics, while New Relic excels for Ops teams wanting unified observability across full application stack. Both are strong options in the Developer Tools space.
CHOOSE NEW RELIC IF:
Ops teams wanting unified observability across full application stack.
CHOOSE PROMETHEUS IF:
DevOps teams collecting and alerting on infrastructure and application metrics.
Frequently Asked Questions
Is New Relic better than Prometheus?
Prometheus scores 92/100 on ToolScout compared to New Relic's 86/100. However, the best choice depends on your specific needs. New Relic is best for Ops teams wanting unified observability across full application stack. Prometheus is best for DevOps teams collecting and alerting on infrastructure and application metrics.
Does New Relic have a free plan?
Yes, New Relic offers a free plan. Paid plans start from $0.35/GB ingest.
Does Prometheus have a free plan?
Yes, Prometheus offers a free plan. Paid plans start from Free.
Can I migrate from New Relic to Prometheus?
Migration between New Relic and Prometheus depends on the specific features you use. Both tools are in the Developer Tools category. Check each tool's import/export options for data portability before switching.