HappyFox vs Hiver: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
HappyFox
Hiver
Starting Price
$9/agent/mo
$19/user/mo
Free Plan
No
Yes
Users
12K+ orgs
10K+ orgs
Founded
2011
2011
Rating
4.4/5
4.5/5
Best For
Mid-size teams wanting organized, efficient ticket...
Gmail-first teams wanting shared inbox help desk w...
Feature-by-Feature Comparison
HappyFoxHiver
87Ease of Use92
92Features94
86Value for Money94
83Customer Support85
85Integrations87
86Mobile App88
AI Verdict
Hiver leads with a ToolScout Score of 90 vs 88 for HappyFox. Hiver is best suited for Gmail-first teams wanting shared inbox help desk without leaving Gmail, while HappyFox excels for Mid-size teams wanting organized, efficient ticket management. Both are strong options in the Customer Support space.
CHOOSE HAPPYFOX IF:
Mid-size teams wanting organized, efficient ticket management.
CHOOSE HIVER IF:
Gmail-first teams wanting shared inbox help desk without leaving Gmail.
Frequently Asked Questions
Is HappyFox better than Hiver?
Hiver scores 90/100 on ToolScout compared to HappyFox's 88/100. However, the best choice depends on your specific needs. HappyFox is best for Mid-size teams wanting organized, efficient ticket management. Hiver is best for Gmail-first teams wanting shared inbox help desk without leaving Gmail.
Does HappyFox have a free plan?
No, HappyFox does not offer a free plan. Plans start from $9/agent/mo.
Does Hiver have a free plan?
Yes, Hiver offers a free plan. Paid plans start from $19/user/mo.
Can I migrate from HappyFox to Hiver?
Migration between HappyFox and Hiver depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.