Front vs Gorgias: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Front
Gorgias
Starting Price
$19/user/mo
$10/mo
Free Plan
No
No
Users
9K+ orgs
14K+ orgs
Founded
2013
2015
Rating
4.5/5
4.6/5
Best For
Operations teams managing high-volume shared email...
E-commerce brands on Shopify wanting support with ...
Feature-by-Feature Comparison
FrontGorgias
89Ease of Use91
94Features96
88Value for Money90
85Customer Support87
87Integrations89
88Mobile App90
AI Verdict
Gorgias leads with a ToolScout Score of 92 vs 90 for Front. Gorgias is best suited for E-commerce brands on Shopify wanting support with full order context, while Front excels for Operations teams managing high-volume shared email with collaboration. Both are strong options in the Customer Support space.
CHOOSE FRONT IF:
Operations teams managing high-volume shared email with collaboration.
CHOOSE GORGIAS IF:
E-commerce brands on Shopify wanting support with full order context.
Frequently Asked Questions
Is Front better than Gorgias?
Gorgias scores 92/100 on ToolScout compared to Front's 90/100. However, the best choice depends on your specific needs. Front is best for Operations teams managing high-volume shared email with collaboration. Gorgias is best for E-commerce brands on Shopify wanting support with full order context.
Does Front have a free plan?
No, Front does not offer a free plan. Plans start from $19/user/mo.
Does Gorgias have a free plan?
No, Gorgias does not offer a free plan. Plans start from $10/mo.
Can I migrate from Front to Gorgias?
Migration between Front and Gorgias depends on the specific features you use. Both tools are in the Customer Support category. Check each tool's import/export options for data portability before switching.