Capsule CRM vs Insightly: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Capsule CRM
Insightly
Starting Price
$18/user/mo
$29/user/mo
Free Plan
Yes
Yes
Users
15K+ orgs
25K+ orgs
Founded
2008
2009
Rating
4.4/5
4.2/5
Best For
Small businesses wanting a clean, simple CRM witho...
Service businesses managing both sales and project...
Feature-by-Feature Comparison
Capsule CRMInsightly
90Ease of Use86
92Features88
92Value for Money88
83Customer Support79
85Integrations81
86Mobile App82
AI Verdict
Capsule CRM leads with a ToolScout Score of 88 vs 84 for Insightly. Capsule CRM is best suited for Small businesses wanting a clean, simple CRM without feature overload, while Insightly excels for Service businesses managing both sales and project delivery. Both are strong options in the CRM space.
CHOOSE CAPSULE CRM IF:
Small businesses wanting a clean, simple CRM without feature overload.
CHOOSE INSIGHTLY IF:
Service businesses managing both sales and project delivery.
Frequently Asked Questions
Is Capsule CRM better than Insightly?
Capsule CRM scores 88/100 on ToolScout compared to Insightly's 84/100. However, the best choice depends on your specific needs. Capsule CRM is best for Small businesses wanting a clean, simple CRM without feature overload. Insightly is best for Service businesses managing both sales and project delivery.
Does Capsule CRM have a free plan?
Yes, Capsule CRM offers a free plan. Paid plans start from $18/user/mo.
Does Insightly have a free plan?
Yes, Insightly offers a free plan. Paid plans start from $29/user/mo.
Can I migrate from Capsule CRM to Insightly?
Migration between Capsule CRM and Insightly depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.