Bitrix24 vs Close CRM: Complete Comparison (2026)
Updated: March 7, 20268 min read
VS
Quick Comparison
Bitrix24
Close CRM
Starting Price
$49/mo (5 users)
$29/user/mo
Free Plan
Yes
No
Users
12M+
10K+ orgs
Founded
2012
2013
Rating
4.1/5
4.7/5
Best For
SMBs wanting a free all-in-one CRM and business ma...
Inside sales teams making high-volume calls and em...
Feature-by-Feature Comparison
Bitrix24Close CRM
84Ease of Use93
86Features98
86Value for Money92
77Customer Support89
79Integrations91
80Mobile App92
AI Verdict
Close CRM leads with a ToolScout Score of 94 vs 82 for Bitrix24. Close CRM is best suited for Inside sales teams making high-volume calls and emails, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.
CHOOSE BITRIX24 IF:
SMBs wanting a free all-in-one CRM and business management platform.
CHOOSE CLOSE CRM IF:
Inside sales teams making high-volume calls and emails.
Frequently Asked Questions
Is Bitrix24 better than Close CRM?
Close CRM scores 94/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform. Close CRM is best for Inside sales teams making high-volume calls and emails.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Does Close CRM have a free plan?
No, Close CRM does not offer a free plan. Plans start from $29/user/mo.
Can I migrate from Bitrix24 to Close CRM?
Migration between Bitrix24 and Close CRM depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.