ActiveCampaign CRM vs Bitrix24: Complete Comparison (2026)

Updated: March 7, 20268 min read
ActiveCampaign CRM
CRM
90
ToolScout Score
RECOMMENDED
VS
🔷
Bitrix24
CRM
82
ToolScout Score

Quick Comparison

ActiveCampaign CRM
Bitrix24
Starting Price
$15/mo
$49/mo (5 users)
Free Plan
No
Yes
Users
185K+ orgs
12M+
Founded
2003
2012
Rating
4.5/5
4.1/5
Best For
Marketers who need CRM deeply tied to email automa...
SMBs wanting a free all-in-one CRM and business ma...

Feature-by-Feature Comparison

ActiveCampaign CRMBitrix24
89Ease of Use84
94Features86
88Value for Money86
85Customer Support77
87Integrations79
88Mobile App80
AI Verdict

ActiveCampaign CRM leads with a ToolScout Score of 90 vs 82 for Bitrix24. ActiveCampaign CRM is best suited for Marketers who need CRM deeply tied to email automation, while Bitrix24 excels for SMBs wanting a free all-in-one CRM and business management platform. Both are strong options in the CRM space.

CHOOSE ACTIVECAMPAIGN CRM IF:

Marketers who need CRM deeply tied to email automation.

CHOOSE BITRIX24 IF:

SMBs wanting a free all-in-one CRM and business management platform.

Frequently Asked Questions

Is ActiveCampaign CRM better than Bitrix24?
ActiveCampaign CRM scores 90/100 on ToolScout compared to Bitrix24's 82/100. However, the best choice depends on your specific needs. ActiveCampaign CRM is best for Marketers who need CRM deeply tied to email automation. Bitrix24 is best for SMBs wanting a free all-in-one CRM and business management platform.
Does ActiveCampaign CRM have a free plan?
No, ActiveCampaign CRM does not offer a free plan. Plans start from $15/mo.
Does Bitrix24 have a free plan?
Yes, Bitrix24 offers a free plan. Paid plans start from $49/mo (5 users).
Can I migrate from ActiveCampaign CRM to Bitrix24?
Migration between ActiveCampaign CRM and Bitrix24 depends on the specific features you use. Both tools are in the CRM category. Check each tool's import/export options for data portability before switching.